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Care Opinion

The staff were fantastic

Posted By Craig Snr

"The staff were fantastic"

About: Lymington New Forest Hospital / Radiology

(as the patient),

I recently had a procedure for kidney cancer and had received a letter saying that something had been found in my last CT scan and I was at risk. I wasn’t sure what this was about and it brought back the fear of the cancer. 

I had the scan and the staff were fantastic, including the trainees in the room. They put me at ease and explained everything about this being a separate study and how the results would get back to me. 

I feel very calm after the help I received. Thank you. 

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Responses

Response from Jessica Harris-Heyworth, Lead DXA Technician/RDA Line Manager, Southern Health NHS Foundation Trust 2 months ago
Jessica Harris-Heyworth
Lead DXA Technician/RDA Line Manager,
Southern Health NHS Foundation Trust

Submitted on 22/03/2024 at 14:55
Published on Care Opinion at 14:56

Thank you for your feedback. We really do appreciate this and I am glad that we were able to help alleviate any fears you may have had. It makes me happy to know you felt cared, supported and informed through the scan. I think this is very important in patient care and my team have the same ethos. I do agree we need something to look at on our very plain and dull ceiling. I will see what we can do....

Best wishes to you

Jessica Harris-Heyworth

Lead DXA Technician

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