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"Patient and professional"

About: Newham Community Health Services / Cardiac Rehabilitation

(as the patient),

Attended appointment for cardiac rehabilitation function capacity assessment with Lead physiotherapist Abi. She was very considerate and listened to me , respecting my faith as I was observing Ramadan, was patient and professional.

Her advice was timely and bespoke especially for me . I am looking forward to my full rehabilitation plan after Ramadan. Thanks for seeing me quickly and putting a plan in place now following heart surgery.

Seeing me and arranging an appointment with me has reassured me regarding my recovery rather than not offering me anything because of Ramadan. Thank you Abi for your understanding. 

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Responses

Response from Abi Olowosoyo, Cardiac Rehab Lead Physiotherapist , Newham Cardiac Rehabilitation Service, Community Health Services East London Foundation Trust last month
Abi Olowosoyo
Cardiac Rehab Lead Physiotherapist , Newham Cardiac Rehabilitation Service,
Community Health Services East London Foundation Trust
Submitted on 27/03/2024 at 11:54
Published on Care Opinion at 11:54


Dear Chef175,

Thanks for providing feedback and for your lovely comments. Its good to know you felt the impact of our trust values, ''We care, we respect, we are inclusive with a patient centered approach whilst being considered for your Cardiac rehab programme with our service.

it will be great to continue your cardiac rehab after Ramadan which you stated you are looking forward to and the service is here to support you through your CR rehab programme.

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