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Everyone in the clinic was extremely helpful and kind

Posted By runningtr94

"Everyone in the clinic was extremely helpful and kind"

About: Barnstaple Health Centre / Barnstaple Sexual Health

(as the patient),

Came in thinking I was having an herpes outbreak. Went in feeling super stressed however everyone in the clinic was extremely helpful and kind. Service was extremely quick and the nurse let me talk about everything and gave me the best advice and made me very comfortable. Really happy I went in, I didn’t feel like I was chatting to a stranger but someone who I really felt cared for me.

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Responses

Response from Hannah Hill, Administrator (Northern Services), Sexual Health (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Hannah Hill
Administrator (Northern Services), Sexual Health (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 25/03/2024 at 10:55
Published on Care Opinion at 10:55

Dear Runningtr94,

Thank you so much for taking the time to provide positive feedback regarding our service. It's wonderful to hear that you were seen quickly and everyone was helpful and kind when you attended. Plus, it's great that you were provided with best advice to help with your symptoms and felt comfortable during the consultation.

We always strive to make our patients feel comfortable and cared for during their visits and we are pleased that you were happy that you attended.

If you need to contact us, please call us on 0300 303 3989 Monday-Friday 8:30-5pm or visit our website at https://www.devonsexualhealth.nhs.uk/

Best wishes

Hannah

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