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Compassion, kindness and professionalism

Posted By Happy and delighted patient

"Compassion, kindness and professionalism"

About: University Hospital Hairmyres / Emergency Assessment Unit

(as a service user),

I recently visited the Medical Assessment Unit at University Hospital Hairmyres. I wanted to express my thanks to all of the staff there, but particularly to Dr. Mulholland whose compassion, kindness and professionalism were exemplary. She put me at ease throughout my visit, and alleviated any anxiety I had. Thank you.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire last month
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 27/03/2024 at 19:53
Published on Care Opinion at 19:53

picture of Lise Axford

Dear Happy and delighted patient

Thank you for taking the time to share your lovely feedback following your recent to the assessment unit. I will pass on your comments and thanks to all staff and in particular Dr Mulholland.

Dr Mulholland does have an exceptional level of patient centred care and she will very much appreciate your kind words. Thank you again

I hope that you are recovering well

Best wishes

Lise

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