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"Exemplary Support"

About: Adult Mental Health Services - Community (County) / IPS Future's Positive

(as a service user),

I have worked with Debbie for a while, she worked with me and helped me secure employment.  The work was good at first but I had a bereavement and then things became difficult.  This did not phase Debbie she worked along side me supporting and planning for my return to work.

Unfortunately things then hit me very hard and I had a breakdown and was hospitalized, this experience was horrendous but that is a different story.  When I left the hospital I was contacted by my manager who put pressure on me to return to work, Debbie again rose to the occasion.  

Debbie wrote a very concise letter to my manager asking them to back off but worded a bit more eloquently.  It was amazing to me to have someone on my side and there for the long haul .  My manager has indeed backed off.  Debbie has let me go at my pace and never pressures me ever for which I am very grateful.

Debbie has been meeting with me every 2 weeks or so as she is as always more mindful on my recovery than even some of the clinicians I have worked with, although I have a good psychiatric nurse too.  

Debbie has told me when the time comes she will be at my side when I am ready to return to my previous job, or to look at being moved to a more appropriate section.

I feel more confident about the future just knowing Debbie is there negotiating with my employer and with DWP and she has sent me to the Ark for support to help with a pip claim too and that has also been helpful.  I am sure this story will progress but I am sure it will be positive with someone as strong and determined as Debbie.  Thanks Debbie me and my girl are very grateful.

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Responses

Response from Sangita Dhawan, Senior Employment Specialist, AMH, Future's Positive IPS Service, Nottinghamshire Healthcare NHS Trust 3 weeks ago
Sangita Dhawan
Senior Employment Specialist, AMH, Future's Positive IPS Service,
Nottinghamshire Healthcare NHS Trust

I manage a team of employment specialists which is attached to Mansfield, Ashfield and Newark& Sherwood LMHT. the service supports the service users to seek suitable job opportunities by offering intense support that is responsive to individuals' strenghts, skills abilities and percieved barriers and follows this with time unlimited on job support to help sustian employment. provides employment support, careers advise and guidance to the service users who are under the care of AMH.

Submitted on 02/04/2024 at 09:03
Published on Care Opinion at 09:03


Dear MS Happy Customer

Thank you for taking time out to give us your feedback about employment support service. I am sorry to hear about the challenges you have had to go through with your mental health and also with your employers. I am pleased to learn though, that you found Debbie's support very helpful in returning to work and coping with the challenges at work. I will pass on your kind comments to Debbie and I hope that you continue to make progress and achieve your goals and aspirations.

I wish you all the success in your future.

Best Wishes

Sangita Dhawan

Employment Lead

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