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"Hard work, patience and understanding"

About: Queen Elizabeth University Hospital Glasgow / Intensive Care Unit (ICU) Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66)

(as a service user),

Late last year I had a riding accident where I hit the ground head first from about 9ft off the ground at about 12mhp, the consequence of which was a chronic subdural haematoma, which became apparent at the beginning of February. I was admitted for surgery to drain it, and was discharged home three days later.

Complications - believed to be a resurgence of the haematoma and an infection - saw me admitted back to hospital and transferred back to neurosurgery.

I then suffered from ketoacidosis as the result of my diabetes medications and woke up in intensive care owing repeated draining of the haematoma. 

I was transferred after 4 days in ICU to ward 66 and have to say that all of the nursing staff have been absolutely fantastic and have had relevant members of other teams come and assist me. One nurse even took my laundry home to do for me (I am away from family and friends) as after almost 3 weeks I was desperate.

I cannot praise the staff here highly enough for their hard work, patience and understanding. I am due to go home.

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Responses

Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC last month
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC
Submitted on 22/03/2024 at 14:49
Published on Care Opinion at 14:49


Dear Roz371,

Thank you very much for taking the time to post a response about the care you received in ICU and ward 66 following your accident and subsequent complications. This must have been a worrying time for you and I am pleased to hear of the great care and support you received from the nursing teams.

I will pass on your appreciation to them and would like to wish you well with your continued recovery as you prepare for going home. Thank you again for sharing this feedback with us, I know the staff will be pleased to hear this.

Take care and kind regards,

Elaine Burt

Chief Nurse

Regional Services

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