This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Lack of clear information

Posted By virgohp34

"Lack of clear information"

About: Crosshouse Hospital / Gynaecology

(as the patient),

I received a letter inviting me to Crosshouse, the letter said to take painkillers before so I presumed I would be having the procedure done to have a polyp removed.

The trip to hospital for me is 15 miles and when I arrived I saw the doctor for 10 mins and was sent on my way. I was very disappointed with the lack of communication. The doctor apologised that my request for spinal block was never received. Now I have to wait for another appointment and am back on the waiting list.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Attica Wheeler, Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit, NHS Ayrshire and Arran last month
Attica Wheeler
Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit,
NHS Ayrshire and Arran

Manages the midwifery service and women and children's service

Submitted on 21/03/2024 at 16:37
Published on Care Opinion at 16:37

Dear virgohp34

I am sorry to hear that you were not given clear information on your recent visit to our service. I will ensure your message is passed on to the team for future learning

Many thanks for taking the time to raise this with us

Kind regards

Attica

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k