Care Opinion

Disgusted at whipps cross A&E department

Story from nhs.uk

"Disgusted at whipps cross A&E department "

About: Whipps Cross University Hospital

I came in around 18:45, went through the few procedures and still waiting gone 23:00 for a blood test. This is absolutely disgusting and ridiculous. The hospital needs an overhaul of senior management and planners. Over 4 hours and still no blood test. Hospital going down the pan and will continue with the management they have. More ideas and not enough brain cells. Keep it up whipps you are doing so well, A&E packed with patients standing all over the place.

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Responses

Response from Whipps Cross University Hospital 6 months ago
Whipps Cross University Hospital

Submitted on 18/03/2024 at 11:03
Published on nhs.uk at 11:03

Dear Patient

Thank you for your feedback from which we are sorry that your experience was less than satisfactory at Whipps Cross Hospital. We will ensure that your comments are shared with the service. If you would like to have this looked into in more detail, please liaise with the site PALS Team who will be happy to assist you further. They can be contacted via email address wxpals.bartshealth@nhs.net or Tel. No. 020 535 6438, please provide as much detail as possible (including your name and contact information) and you can quote the comment reference number:1779642 when making contact.

Kind regards

Central Complaints Team

Barts Health NHS Trust

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