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"Appointment "

About: Clatterbridge Cancer Centre - Wirral

I arrived at the pain clinic 15 minutes before my appointment. The receptionist was not their a note on the window said to go in and wait in the waiting room.

This I did my appointment time at 1pm came and went. 2 pm I went to find someone, I had sat their for over an hour. I have the far park ticket with time and date as proof.

I spoke to receptionist on my way out and explained the situation.

Later that next week I received a letter saying I had not attended the appointment and now have been discharged back to gp. I have waited over a year for this appointment. My first appointment was cancelled as I was on my way to the hospital due to staff illness, this was my second attempt to attend an appointment. Not a easy task when you are in chronic pain.

I am so disappointed and would value a response to this review

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