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Excellent care

Story from nhs.uk

"Excellent care"

About: Scarborough General Hospital

Took my friend to a and e on the 16 March for a head injury. We received excellent care although the department was very busy , doctor, nurses, auxiliary staff , ct staff and receptionist all kind and helpful. My friend is doing well so thank you all very much x

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Response from York and Scarborough NHS Trust 3 weeks ago
York and Scarborough NHS Trust

Submitted on 09/04/2024 at 13:48
Published on Care Opinion at 13:48

Thank you for your comment. I am delighted to hear about the excellent care you received from the A&E at Scarborough Hospital. Our staff work hard to ensure their patients receive the highest standard of care, and we appreciate your positive remarks about the treatment you received from the clinical and nursing teams involved in your care. Thank you for taking the time to write to us to express your gratitude. We value and appreciate feedback from our patients. If you wish to share details that will enable us to identify the staff, then please don't hesitate to contact Patient Experience at York and Scarborough Teaching Hospitals NHS Trust at either 01904 726262 or yhs-tr.PatientExperienceTeam@nhs.net. Again, thank you for sharing your experience.

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