"Amazing support "

I received a letter about an abnormal smear and was told id need a colposcopy and that id get an appt within 4 weeks. I rang the colposcopy dead on 4 weeks as id not had an appt and I was really panicking. The lady i spoke to was amazing, not only did she reassure me and explain that you were busy, she didnt make me feel silly or a nuisance when i said how worried id been. She then managed to book me in on a cancellation within 2 days. I couldnt have been more relieved. Often people are dismissive or short (I know everyone is busy) but this lady honestly was so compassionate, helpful and time generous. I hope she gets to hear how appreciated she is xx