"Great quality care"

I came in to A&E for an urgent abscess drainage surgery. There was obviously a wait but I was seen and assessed pretty quickly initially and while waiting for a bed I was provided with food and drips and had cannulas set up etc.

A bed became available within 4 hours of arriving and once I was settled I was incredibly well looked after. I stayed the night ready for my surgery first thing in the morning.

I was incredibly well looked after from the second I arrived, until my discharge around 24 hours later. From the receptionist to the triage, the various nurses, consultants, surgeons to the catering staff and porters, anaesthetists, everyone I encountered was friendly, helpful and made an unpleasant experience as comfortable for me as possible and I’m extremely thankful.

Surgery went well and I was discharged with a sore wound and a bag of medication to go and rest at home. I can’t think of single complaint.