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Kind, caring and all round brilliant staff

Posted By lepuseq57

"Kind, caring and all round brilliant staff"

About: Northampton General Hospital (Acute) / Breast surgery

(as the patient),

I had an appointment on the two week wait process at the breast clinic. From the lady on reception, to every single staff member I met, I was absolutely blown away with how amazing they were. A busy clinic on a Saturday and I was met with kind, caring and all round brilliant staff. They made me feel comfortable, listened to and supported. Thank you to everyone a million times over. 

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Responses

Response from Sara Francis, Patient Experience Coordinator, Northampton General Hospital NHS Trust last month
Sara Francis
Patient Experience Coordinator,
Northampton General Hospital NHS Trust

Submitted on 22/03/2024 at 12:39
Published on Care Opinion at 12:39

picture of Sara Francis

Good afternoon,

Thank you very much for taking the time to leave feedback on your experience at NGH.

We are so pleased that you had such a positive experience when you attended the breast clinic and that all the staff involved in your treatment and care were all kind and caring and looked after you.

We shall ensure all the staff receive your lovely feedback.

With best wishes

Sara Francis

Patient Experience & Engagement Team

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