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"Full knee replacement"

About: Grantham & District Hospital / Trauma and orthopaedics

(as the patient),

Arrived in the early morning and admission was very professional and met “Queen“ who was my nurse for the day and who made me feel very at ease .

This was followed by the anaesthetist and Mr Heaton (surgeon) coming round and explaining how the operation would be done and approx time scales .

After the procedure had been done the care I received from all of the staff was exceptional and nothing was too much trouble , even making the 3 patients on the ward a hot drink in the early hours of the morning as all of us were struggling to sleep.

Overall from pre op to post op nothing could be faulted with all staff considerate and attentive at all times .

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Responses

Response from Debbie Buttigieg, Patient Experience Administrator, United Lincolnshire Hospitals NHS Trust last month
Debbie Buttigieg
Patient Experience Administrator,
United Lincolnshire Hospitals NHS Trust
Submitted on 20/03/2024 at 08:32
Published on Care Opinion at 08:32


Dear firenb54

Thank you very much for taking the time to feedback to us about your hospital journey. It is so wonderful to hear you had such a positive experience.

I have shared your story with the team and to Queen who will be thrilled to have been mentioned.

We wish you well in your recovery.

Kind regards,

Charley

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