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The fabulous care from all the staff was excellent at all ti...

Posted By Ckr66

"The fabulous care from all the staff was excellent at all times"

About: University Hospital Wishaw / Short Stay Unit University Hospital Wishaw / Trauma & orthopaedics

(as the patient),

I was assessed by orthopaedics, was admitted to short stay ward as a boarder until transferred to  Queen Elizabeth University hospital. 

The fabulous care from all the staff was excellent at all times. Especially Nurse Angie and Nurse Betty, who were so caring and so professional.  They put me at ease at a very scary time. The NHS should be very proud of that team.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire last month
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 22/03/2024 at 00:26
Published on Care Opinion at 00:26

picture of Jennifer Montgomery

Dear Ckr66,

Thank you for sharing your experience on Care Opinion of University Hospital Wishaw, Short Stay Ward.

I am so pleased to hear that you received fabulous care from Nurse Angie and Nurse Betty. It can be so reassuring as a patient when you receive excellent care at all times.

I look forward to passing on your kind words to the whole team and I am sure they will get a real boost in hearing your feedback.

I hope you are recovering well.

Kind Regards,

Jenni

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