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Great experience

Story from nhs.uk

"Great experience "

About: Healthshare Ltd

A well organised experience which went like clockwork. Kept well informed by text to remind me of the appointment. Welcoming receptionist and pleasant waiting area. Then I saw a very helpful nurse with whom I completed the questionnaire. Next it was into the MRI with earplugs and headphones and buzzer to contact the MRI operator if needed. I have experience having had an MRI about 20 years so I knew what to expect. I was in the machine for approximately 15 to 20 minutes. I could hear the noise of the magnets working but this was no problem. Coming out of the machine I was greeted by a very nice nurse operator who informed me that the results would be sent to my doctor in 7 to 10 days. All in all an interesting experience.

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Responses

Response from Healthshare Ltd last month
Healthshare Ltd

Submitted on 11/03/2024 at 07:57
Published on nhs.uk at 07:57

Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services and we are pleased to hear you found the experience well organised. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1776246  and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group

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