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"New experience "

My first visit. I had previously, for a number of years, visited an optician near Crown Island. Visits were yearly. I made one visit during COVID but had to cancel the second one as I was ill. When I tried to remake the appointment I was informed that that was impossible as I had cancelled the previous one! My optician then had to start the process again. This took some time. I did not know what to expect, I was assuming another optician and was surprised to find a purpose designed building and to note at least 15 people waiting in a large reception area. I arrived well in time and assumed I might be in for a long wait. Imagine my pleasant surprise when I was called in ten minutes before my 10.15 appointment. The doctor was pleasant and efficient. However, the session was a total surprise. All my previous appointments at the optician’s had lasted at least 40 minutes and consisted of numerous exercises, for example following dots round a computer screen. On this occasion I was expecting something similar. Certainly I was asked to stare into a large concave disc. After a very few minutes the doctor spoke, said something like ‘we will continue monitoring you’ and showed me out. I was literally back on the street before what 10.15! I am totally bemused. I haven’t a clue what it was all about. It was totally different from all my past experience. I phoned a nursing friend who is eye trained. I asked her what the usual process was. She described in detail exactly that which I had always experienced at the Crown Island optician. I phoned my doctor’s receptionist to see if she could shed some light on the experience, she said all they had done was to reinstall the monitoring.

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