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"Efficient and pleasant staff"

About: Healthshare Ltd

My appointment for an ultrasound guided cortisone injection came through in less than two weeks. The clinic is very pleasant and I appreciated the muted lighting and non clinical atmosphere and there was less hustle and bustle making for a much calmer experience. The nurse and the doctor were happy to answer questions and whilst they were efficient they took the time to make small talk which both gave me confidence in their abilities whilst putting me at ease. The short wait in the clinic afterwards to ensure I was OK accompanied by a very nice cup of coffee came as a pleasant and welcome surprise!Having a procedure done is never something you would look forward to but I would say this clinic did everything they could to make it as pleasant an experience as possible. Thank you Healthshare, and the lovely doctor and nurse!

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Responses

Response from Healthshare Ltd last month
Healthshare Ltd
Submitted on 15/03/2024 at 08:42
Published on nhs.uk at 08:42


Dear Karen, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound service and everything was done to make it as pleasant an experience for you. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1779184  , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group

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