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Wonderful Staff

Story from nhs.uk

"Wonderful Staff "

About: Burnley General Hospital

I came in for a urology procedure on Monday 04 March 2024, not a very comfortable procedure but the nurses and doctor made me so relaxed and I felt

has comfortable as I could have. They all explained everything what they were doing, I couldn’t have had a better team looking after me. Thank you so much for your love and kindness. x

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Responses

Response from Burnley General Hospital last month
Burnley General Hospital

Submitted on 15/03/2024 at 15:33
Published on nhs.uk at 15:34

Dear Alan,

Many thanks for your positive feedback regarding the care and treatment you received at Burnley General Teaching Hospital during your recent attendance for a urology procedure. What a wonderful review for the staff who always strive to deliver, safe, personal and effective care. Thank you for sharing this.

If there is anything further you would like to tell us about this experience then you can contact the Patient Experience team by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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