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Beautiful kind people.

Story from nhs.uk

"Beautiful kind people."

About: Burnley General Hospital

I’ve just been into the Endoscopy Department for a Colonoscopy procedure and the staff in there were so kind and thoughtful, from start to the finish a nurse looked after me. She took me into a room where they were doing the procedure, also in the room was another nurse and a Doctor. I couldn’t have asked for a more professional team, I was so relaxed even though it wasn’t a nice procedure, they made me very comfortable and relaxed. God Bless the NHS.

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Responses

Response from Burnley General Hospital 2 months ago
Burnley General Hospital

Submitted on 15/03/2024 at 15:36
Published on nhs.uk at 15:36

Dear Alan,

Many thanks for your positive feedback regarding the care and treatment you received at Burnley General Teaching Hospital following your recent visit to the Endoscopy Department for a Colonoscopy. What a lovely review for the staff who always strive to deliver, safe, personal and effective care. Thank you for sharing this and it is a pleasure to pass on to staff within the department.

If there is anything further you would like to tell us about this experience then you can contact the Patient Experience team by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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