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"MaxFax - Wonderful Service, Great Staff"

About: William Harvey Hospital (Ashford)

I have been attending Maxillo Facial dept for quite a few months now for various issues brought on by another rare condition. Everyone, from reception to secretarial, to nurses and consultants have been nothing short of fabulous. Kind, considerate and professional. Friendly without being familiar. I had to wait for eventual treatment and even a minor mix up was dealt with in a sympathetic way. The consultant involved was brilliant and knew about the condition that brought me to the door, which was reassuring. There were other patients who needed their services more than myself, and they also had nothing but excellent things to say about them. This department is great - and I would like to make sure that they know that.

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Responses

Response from Patient Feedback Co-Ordinator, Patient Voice and Involvement, East Kent Hospitals University NHS Foundation Trust 2 months ago
East Kent Hospitals University NHS Foundation Trust
Submitted on 14/03/2024 at 13:06
Published on Care Opinion at 13:06


Thank you so much for your feedback. I am so happy to read that you were treated so well by all staff involved and it is so kind of you to share your positive experience.

I have passed this onto the department.

All the best to you.

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