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A huge thank you

Story from nhs.uk

"A huge thank you"

About: Scarborough General Hospital

Rushed into the Resus Unit with heavy bleeding 10 days after a haemorrhoidectomy. I was very grateful for the calm professional manner of everyone who got me stabilised. A shout out to the ambulance crew who pulled out all the stops to get me there quickly.

I would also like to thank all the staff on Maple Ward for their cheerful friendly care and attention to detail. They monitored my gradual recovery. Plus of course the doctors and surgeon overseeing this. You are all stars.

A mention too about catering. Hospital food generally does not seem too well thought of but at Scarborough the famous chef recipes really impressed all the patients I got to know.

Once again, a huge thank you.

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Responses

Response from York and Scarborough NHS Trust last month
York and Scarborough NHS Trust

Submitted on 27/03/2024 at 16:17
Published on Care Opinion at 16:17

Thank you for your comment. I am delighted to hear about the excellent care you received from the RESUS unit and Maple Ward at Scarborough Hospital. Our staff work hard to ensure their patients receive the highest standard of care, and we appreciate your positive remarks about the treatment you received from the clinical and nursing teams involved in your care. Thank you for taking the time to write to us to express your gratitude. We value and appreciate feedback from our patients. If you wish to share details that will enable us to identify the staff, then please don't hesitate to contact Patient Experience at York and Scarborough Teaching Hospitals NHS Trust at either 01904 726262 or yhs-tr.PatientExperienceTeam@nhs.net. Again, thank you for sharing your experience.

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