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Still waiting

Story from nhs.uk

"Still waiting"

About: Burnley General Hospital

Had a 24 hour heart monitor end October 2023, 5 months later and still waiting for the result. Its to be hoped there's nothing wrong!

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Responses

Response from Burnley General Hospital 2 months ago
Burnley General Hospital

Submitted on 11/03/2024 at 08:40
Published on nhs.uk at 08:41

Dear Pauline,

Thank you for taking the time to share your feedback on the NHS Website regarding your visit to the Cardiology Department at Burnley Geneal Teaching Hospital for a 24 hour heart monitor. I am very sorry to hear of your concerns and I have fed your comments back to the senior staff for the department so it can be shared with the team.

If you would like to provide further information about your experience you can contact the Patient Experience team by email at patientexperience@elht.nhs.uk Or if you prefer you can discuss further any concerns you may have about our services with our East Lancashire Hospitals Trust Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns further.

Once again thank you for sharing your feedback.

Kind regards

Sarah Ridehalgh

Patient Experience Facilitator

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