"Expert, caring and swift treatment"

After moving house my care of a long term condition was transferred to the Endocrinology Dept at Southmead Hospital. The hospital as a whole is clean and very well organised. I am always greeted by all staff, receptionists, nursing team and my consultant in a professional and kind way. At the first appointment I was offered a full review of all my needs and within months had a bone scan, heart ultrasound and blood tests reviewed with letters from the consultant to update me on what these results showed. My consultations are not rushed, they are personalised to my needs and the approach is always thoughtful and compassionate. Any questions I have are always answered clearly even if my symptoms don't relate entirely to the condition being treated for, I am still given advice, signposted to where I need or referred to a Dept who can provide help. Coordinating care with my GP (who is based in Wales where I live) has not been easy but again the consultant has made themself available to reply to emails and to ensure that there is continuity of care with my prescription changes and providing extra blood tests directly where the GP is unable. I feel confident that my health is looked after under the expertise of the Southmead Endocrinology team and I am pleased that my care was transferred here when I moved home.