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"Outstanding care "

About: South Tyneside District Hospital

I had a very positive experience in this outpatients dept. First , I was greeted by very efficient and friendly reception staff.

I was very early and the consultant actually saw me straight away, probably cutting short his lunch break . The consultation was excellent and I felt reassured by the outcome . The nurse was very approachable and helpful too.

The department was bright, tidy and spotless .

I’m very grateful to all the staff who made this anxious patient calmer and who went out of their way to provide excellent care . Thank you!

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Responses

Response from Vicky Wilson, Communications & Engagement Co-ordinator, South Tyneside and Sunderland NHS Foundation Trust 3 weeks ago
Vicky Wilson
Communications & Engagement Co-ordinator,
South Tyneside and Sunderland NHS Foundation Trust
Submitted on 09/04/2024 at 16:23
Published on Care Opinion at 16:23


Hello,

Thank you for your feedback.

It's great to hear that you had such a positive experience from arriving at the Outpatients department and seeing the Consultant for your appointment earlier than what you expected.

Its also good to hear our staff were friendly and efficient.

We will pass on your thanks to the team.

Kind Regards

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