"Kind and Caring Staff. Excellent facility."

The staff were amazing, every single one from the consultant to the nurses, receptionist and snacks lady, treated me with kindness and respect. They knew I was terrified and explained everything, gave me time to ask questions and I felt safe, comfortable and reassured.

The bronchoscopy was good, I barely felt it, a small moment of coughing and then I watched it on the ultrsound screen. More sedation was available if needed.

Department was clean and the recovery room had lovely soup and sandwiches.

Not going to mention the parking lol but everything else was exactly as it should be, the NHS at its best. Thankyou.