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A superb service

Story from nhs.uk

"A superb service"

About: Royal Derby Hospital

I was referred to A&E from another department at the hospital for heart attack and stroke tests. The service I received from all of the staff was exemplary, from the receptionist to the doctor, I could not have received better care anywhere. The waiting time was short and the attention I received was very respectful, professional and caring. My sincere thanks to you all.

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Responses

Response from Royal Derby Hospital last month
Royal Derby Hospital

Submitted on 21/03/2024 at 14:52
Published on nhs.uk at 14:52

Good afternoon - ID 40698

It was very kind of you to take the time to write to the hospital; I am pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the staff in the Emergency Department at the Royal Derby Hospital.

I will forward your kind comments to the manager for this department to share with all the staff.

Thank you again for taking the time to write into the hospital it is appreciated.

Patient Advice and Liaison Service (PALS).

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