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"Exemplary Care and Attention"

About: East Midlands Ambulance Service NHS Trust

Following my husband's heart failure when he collapsed in The Market Place at Chesterfield, the ambulance arrived so swiftly and performed immediate resuscitation which enabled my husband to be taken to Calow Hospital where he was in the Intensive Therapy Unit for 2 weeks, in the Cardiology Department for 2 weeks and then transferred to Northern General Hospital where he was fitted with an ICD. We will be eternally grateful for the action of the paramedics at the scene. Sincere thanks because without this action my husband would not be at home on the way to what we hope will be a full recovery.

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Responses

Response from East Midlands Ambulance Service NHS Trust 2 weeks ago
East Midlands Ambulance Service NHS Trust
Submitted on 10/04/2024 at 09:30
Published on nhs.uk at 09:30


Dear Roy

Thank you for your message in which you compliment our East Midlands Ambulance Service crew. I do hope your husband is recovering well.

If you are able to share details (eg your husband's name, time, date and location for our 999 ambulance response) with our Patient Advice Liaison Service, we'll be able to identify the ambulance crew that responded and pass on your thanks. You can send details to emas.pals@nhs.net.

With kind regards,

Patient Experience Team

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