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"Went the extra mile with a smile all the way"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as a service user),

The lady was an angel!

Tild me it was consultation only which was a disappointment because thats not what i had booked. Then after registering me said that because i was booked in for surgery this weekend and had enough on my plate she would complete the implant removal anf replacment hen and there as i wouldnt be able to come back within the time frame.

During which we talked about a common interest of tropic skin care our fave products, put me right at ease.

This lady is on santas good list.

Thank you clean, competant, went the extra mile with a smile all the way.

A credit to your service.

Thank you x

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Responses

Response from Mandy Thompson, Administrator, North Stafforshire & Stoke on Trent Sexual Health & HIV Service, MPFT 2 weeks ago
Mandy Thompson
Administrator, North Stafforshire & Stoke on Trent Sexual Health & HIV Service,
MPFT
Submitted on 10/04/2024 at 16:02
Published on Care Opinion at 16:02


Thank you for sharing your experience of using our service. Your positive feedback means a great deal to us. I am pleased we were able to support you with everything on the day. I will pass your feedback on to the Team.

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