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"Lack of Pillows and Blankets"

About: St John's Hospital / Medical Day Unit

(as a carer),

My wife regularly gets infusions at the medical unit at St John's Hospital.  She can often be there for 4 -5 hours each week so can get cold and uncomfortable without extra cushioning.

She has asked a number of times  over the past 3 months about getting a pillow and blanket for duration of treatment but has been told by staff the hospital has a severe shortage of the pillows and blankets and that ward doesn't have those items or they are have one or two pillows they are wiping down after each patient,  so we have been having to bring our own items which is inconvenient and causes concern about spreading infections in that type of environment.  

My wife was recently admitted to hospital and told by porter and nurses about the ongoing pillow, blanket and mattress shortage in the hospital that sounds like it has been going on for a long time with no improvements in sight.  

It's hard to understand how we can be having supply issues with such basic items.  I hope the Lothian health board can address this ASAP!!!!

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Responses

Response from Agnes Ritchie, Associate Nurse Director, St. John's Hospital & Princess Alexandra Eye Pavilion, NHS Lothian 2 months ago
Agnes Ritchie
Associate Nurse Director, St. John's Hospital & Princess Alexandra Eye Pavilion,
NHS Lothian
Submitted on 18/03/2024 at 11:36
Published on Care Opinion at 11:36


Dear blackbirdne96 thank you for your communication and I am sorry that your wife has not had the best experience when attending the hospital regularly for treatment. Unfortunately there has been a shortage of blankets due to an equipment failure in the laundry but this has now been resolved. I am not sure why the medical unit could not get extra pillows, and I will investigate this issue as it is not acceptable that you or your wife are having to bring in your own items for comfort. I agree the hospital should be able to supply these. Regarding mattresses there is not a shortage we have ample supply, it may have been that stock was low as I am aware we were awaiting a delivery so this may have been a misunderstanding. That said I am sorry that you have had to raise these issues, and hope future hospital visits have a more positive outcome for both of you. If you would like to discuss any of the issues more fully please contact me via the St Johns Hospital Switchboard, or ask for ext 53849.

BW
Agnes Ritchie

Associate Nurse Director

St Johns Hospital

Howden, Livingston

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