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Amazing care for my bowel cancer operation

Posted By RoyB

"Amazing care for my bowel cancer operation"

About: Victoria Hospital / Colorectal Unit

(as the patient),

After going into the Victoria hospital for a colonoscopy after a bowel screening test came back positive, I got an appointment with Mr. Kaufman the oncology consultant.

The diagnosis was a shock at the time and you don't really take it in at the time, but Mr Kaufman was great and he reassured me and I was able to ask any questions I wanted to and he went over the options for me as well.

After that I went for my pre op appointment and then I got my appointment a week later and the operation went well and they managed to do keyhole surgery as well which is a lot quicker recovery too.

The care I received in the Victoria Hospital was amazing from my time in intensive care and ward 44 as well, particularly Elaine the nurse and Jackie the nursing auxiliary in ward 44.

I was in the Victoria hospital for a period of 5 days and I have nothing but praise for all of the staff that work there and the amazing job that they do.

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Responses

Response from Jennifer Louden, Senior Charge Nurse, Ward 44 Colorectal surgery and Gastroenterology, NHS Fife last month
Jennifer Louden
Senior Charge Nurse, Ward 44 Colorectal surgery and Gastroenterology,
NHS Fife

Submitted on 21/03/2024 at 17:16
Published on Care Opinion at 17:16

Dear RoyB,

Thank you so much for taking the time to share your experience. I am so pleased to hear that you received such good care in ward 44. I have shared your feedback with the team and in particular Elaine and Jackie.

I hope you are continuing to recover well at home and wish you well for the future.

Jennifer

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Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife last month
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 23/03/2024 at 12:23
Published on Care Opinion at 12:23

picture of Siobhan Mcilroy

Dear Roy B,

Thank you for your kind post. Glad to hear you were so happy with the care you received at NHS Fife under the colorectal cancer team. You rightly highlight the excellent work of the Nursing staff who are integral to the treatment process and form an essential but ofttimes overlooked part of our team.

Thank you for your kind words and feedback.

Geert Koffeman

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