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"She was very friendly"

About: Ayrshire & Arran Community Services / Community Mental Health Team

(as a service user),

I wanted to thank Karen for her kindness during my appointment.  She was very friendly and the appointment went perfectly.

Thank you

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran last month
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 26/03/2024 at 10:04
Published on Care Opinion at 10:04


picture of Pamela Gibson

Dear patientfeedback

Thank you for taking the time and trouble to share your healthcare experience with us via Care Opinion.

It is good to hear that Karen was friendly and treated you with kindness during your appointment.

It will be my pleasure to share your kind words with Karen. Our staff really appreciate receiving feedback from their patients and I know she will be really encouraged to know that you felt so well supported by her.

Please accept my best wishes and thank you once again for taking the time to acknowledge your care experience.

Kind regards

Pamela

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