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Trying to speak to someone on the phone

Posted By FrustratedandAngry

"Trying to speak to someone on the phone"

About: Medway Maritime Hospital Medway Maritime Hospital / General Medicine

(as the patient),

It would appear that absolutely no one has answered their phones or responded to voicemail messages - if their mailboxes aren’t full and preventing people from leaving a message anyway.

Over the last two days trying to speak to or leave a message for my doctor's secretary, I have made a total of 11 separate calls and the only person I’ve managed to speak to is the switchboard operator.

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Update posted by FrustratedandAngry (the patient)

Putting this on here has achieved nothing. If anyone is reading it, they’re not doing anything about it.

Three weeks later I am still trying to make contact with the consultant or their secretary. Apart from the switchboard, still no one answers their phone and even when I can leave a message on someone’s voicemail, no one has called back, including PALS.

I gave up trying to contact anyone by phone and sent a letter - no response to that either. What is the point?

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