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So clean, friendly and informative.

Posted By bravoez55

"So clean, friendly and informative."

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

(as a service user),

Perfect - I was early, they were early.

The procedure was excellent, explained and I understood and was given consent to participate in each step. So clean, friendly and informative. I am not afraid anymore and at the beginning I was.

Thank you lovely lady from Ukraine, you were professional, fun and kind. I hope you have a lovely day and a joyous life.

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Responses

Response from Kerry Trembath, Senior Staff Nurse, Ophthalmology, Royal Cornwall Hospitals NHS Trust 2 months ago
Kerry Trembath
Senior Staff Nurse, Ophthalmology,
Royal Cornwall Hospitals NHS Trust

Submitted on 18/03/2024 at 14:20
Published on Care Opinion at 14:20

Dear bravoez55,

Thank you for taking time to leave feedback for the Eye Unit.

I am delighted to hear that you had such a positive experience with us, especially with Lyudmyla!

I wish pass your kind words back to the team.

Thanks

Kerry Trembath

Senior Staff Nurse

Ophthalmology

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