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"All the doctors and nurses were superb"

About: Theatres / Recovery / Endoscopy Unit

(as a service user),

I developed bolus obstruction during a flight. This required me to attend Ulster Hospital Endoscopy for an urgent OGD. My care was exemplary from start to finish. All the doctors and nurses were superb. I am extremely grateful for the excellent care given!

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust last month
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 20/03/2024 at 14:20
Published on Care Opinion at 14:20


picture of Conor Campbell

Dear foxmud

My name is Conor Campbell. My position is Senior Manager, Assurance and Improvement with a leading role in improving the service user experience - which includes responding to any person who tells their story through Care Opinion in order to help the organisation learn and improve.

Thank you for sharing the story of your experience in the care of Ulster Hospital Gastro Hub.

It is great to learn that your quality of care and experience has been of the standard that we aspire to

I have shared your positive feedback to the team who greatly appreciate your kind words.

Best wishes

Conor

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Response from Linda Gibson, Interim Lead Nurse, Theatres, South Eastern HSC Trust last month
Linda Gibson
Interim Lead Nurse, Theatres,
South Eastern HSC Trust
Submitted on 21/03/2024 at 16:50
Published on Care Opinion at 17:01


Dear Foxmud

I am glad to hear your experience was a positive one and I will forward this to the team invloved.

Thank you for taking the time to send in your care opinion.

Regards

Linda Gibson

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