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Kind and understanding during this stressful period

Posted By MrsDtri

"Kind and understanding during this stressful period"

About: Woodend Hospital / Pre-operative Assessment Clinic

(as a service user),

Seen by 2 nurses at Woodend Hospital in Aberdeen for a pre op appointment. Both were very professional, kind and reassuring, especially a nurse called Jill.

This put me at ease and gave me confidence heading into the next stage of my treatment. I’m extremely grateful to both of them for just being kind and understanding during this stressful period.

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Responses

Response from Vanessa Smith, Nurse Manager, Surgery 4 - Theatres, NHS Grampian 2 months ago
Vanessa Smith
Nurse Manager, Surgery 4 - Theatres,
NHS Grampian

Submitted on 18/03/2024 at 16:25
Published on Care Opinion at 16:25

Thankyou MrsDtri for your feedback reagrding your recent visit to our Preop Assessment Clinic. I will forward your feedback to Jill and her colleagues.

We are very proud of all our staff who work in our Preop Assessment Clinic team, and they conistently receive positive feedback such as yours. Their kindness and reassurance, shown to all our preop patients, demonstrates a person centred commitment and exemplary professional practice.

I would like to thankyou for sharing your feedback and I wish you well for your surgical journey. All the best.

Vanessa Smith

Chief Nurse Peroperative Practitioner

NHS Grampian

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