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Exceptional care

Posted By redduvet

"Exceptional care"

About: Gynaecology / Gynaecology Outpatients

(as a service user),

I cannot praise the team in Womens Health enough, particularly Pam, Gynae Nurse. 

Every experience I have had with this service was from a team who are truly person centred and practised genuine trauma-informed care. They are extremely human, and empathetic and really care. 

Pam particularly stands out, having met her twice, and her very human and very caring manner makes such a difference. 

Thank you to Pam and to her colleagues. Keep on being brilliant, and know that what you do makes a difference not just in terms of the physical health side of things, but in terms of your patients' mental wellbeing also. 

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Responses

Response from Daisy Brand, Senior Nurse for Gynaecology Services, Gynaecology, NHS Tayside last month
Daisy Brand
Senior Nurse for Gynaecology Services, Gynaecology,
NHS Tayside

Submitted on 19/03/2024 at 08:41
Published on Care Opinion at 08:41

Dear redduvet

Thank you kindly for the incredibly positive feedback you have shared relating to the Women's Health team and in particular Pam. It is really warming to hear how your experiences align to how we strive to deliver care, in professional, respectful, person centred way and trauma-informed way.

Please be assured that I will share your feedback with Pam and the team to demonstrate the impacted their humanistic approach to care has.

Best wishes.

Daisy

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