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Appointment

Story from nhs.uk

"Appointment"

About: Dewsbury & District Hospital

My 3 years old daughter was supposed to have an appointment with the ophthalmologist before last Christmas. We called a couple of times and still haven't been given an appointment yet. Now it's almost 3 months but there is no update at all. No communication - phone, letter, email, text,... nothing. It's very frustrating.

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Responses

Response from Dewsbury & District Hospital 2 months ago
Dewsbury & District Hospital

Submitted on 07/03/2024 at 14:05
Published on nhs.uk at 14:05

Dear Philip

Thank you for taking the time to post your comments and I am so sorry you are still waiting for an appointment for your daughter to see one of our Ophthalmologists.

Given that this is a public website, it would be inappropriate of me to request personal details so that I could look into this further for you. Therefore, I wonder if you could contact our PALS team (myh-tr.palsmidyorks@nhs.net) who would be able to contact the relevant services to enquire about an appointment for your daughter.

Thank you again and I hope you will be in touch with our PALS team.

Kind regards

Clare Blackburn

(Head of Patient Experience)

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