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"Staff could not have been more comforting and reassuring"

About: Queen Margaret Hospital / Endoscopy

(as a relative),

On a visit with my wife for camera procedure.  From arrival at the department until we left, the staff could not have been more comforting and reassuring, from the Doctor down to all the staff, credit to the NHS.

The young Student was extremely  assuring, his attention to detail and pleasant manner put my wife at rest.

Only slight matter that is not on the information sent out, if you are signing as a patient you should have your copy of the Power of attorney with you , saves time with paper work 

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Responses

Response from Yvonne Bernard, Charge Nurse, Endoscopy, Queen Margaret Hospital, NHS Fife last month
Yvonne Bernard
Charge Nurse, Endoscopy, Queen Margaret Hospital,
NHS Fife
Submitted on 11/03/2024 at 10:18
Published on Care Opinion at 10:18


Dear Dundee

Many thanks for your kind words regarding your recent visit to our Regional Endoscopy Unit.

I am glad you found the staff offered you and your wife the reasssurance and comfort during your visit and I will pass this on to the staff.

I have also noted your comment regarding the paperwork and will bring it up at our next meeting.

Yvonne Bernard - Charge Nurse

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