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"Awful experience "

About: Barnsley Hospital

Had an awful experience when I went to see an eye specialist. She was rude and abrupt and placed all my symptoms down to a migraine when I haven't had a migraine for a month. Was dismissed even after explaining everything that has been going on and my eyes, vision and extreme light sensitivity is getting worse. Was told that these symptoms had nothing to do with eye sight which is completely false. I left in tears and suffered a panic attack after leaving the room. I had to go to my opticians to getba second opinion and she was shocked and appalled and gave me an appointment for the next day. I am disgusted in the way I was treated I honestly believe I got a bad one that day and if I have to go back I will be refusing the see the same person.

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Responses

Response from Barnsley Hospital last month
Barnsley Hospital
Submitted on 07/03/2024 at 08:12
Published on nhs.uk at 08:12


We're very sorry to hear about your experience. Please talk to our Patient Advice and Complaints team. They will support you if you wish to make a complaint or leave feedback about the hospital. You can call the team on 01226 432571 or e mail bhnftcomplaints@nhs.net.

Kind Regards

Barnsley Hospital

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