This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Bitten by a dog"

About: Kings Cross Health and Community Care Centre / GP Out of Hours

(as a service user),

Got stitches and dressed at Ninewells, came to King’s Cross as wound became infected.

The doctor removed the dressing and said they don’t re dress it here. My friend had to dress my arm for me in the hospital and the doctor couldn’t understand Dundonian. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Paula Falconer, SCN/ANP, GP Out of Hours, Angus Health & Social Care Partnership last month
Paula Falconer
SCN/ANP, GP Out of Hours,
Angus Health & Social Care Partnership

Senior Charge Nurse

Submitted on 11/03/2024 at 14:19
Published on Care Opinion at 14:26


Dear dylanstr24,

Thank you for your Care Opinion feedback following your visit to Kings Cross.

I hope your arm is getting better and I am very sorry your visit did not deliver the care we aim to provide to all our patients.

I would very much like to find out a little more about your visit to the Out of Hours Service at Kings Cross in order to try to further understand the advice you have been given and speak to the clinician who assessed your infected bite.

Can I invite you to contact me directly via the email address below and I will personally look into this in more detail.

I look forward to hearing from you.

Kind Regards,

Catherine Carrie, Senior Nurse, NHST Out of Hours Service - catherine.carrie@nhs.scot

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k