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Endoscopy Visit 06/03/24

Story from nhs.uk

"Endoscopy Visit 06/03/24"

About: University Hospitals of Derby and Burton NHS Foundation Trust

Attend Queen's hospital today for the first time for my appointment at the Endoscopy centre. Feeling nervous on arrival I was greeted by some of the most professional, helpful and kind staff that I have ever had the pleasure to meet. From my initial triage to the actual examination everyone was amazing , reassuring and professional nothing seemed to be too much trouble even when I felt slightly awkward. The staff are true credit to this hospital and the NHS should be proud to have these individuals working for them . Unfortunately I didn't catch anyone's name due my concentration being else where but I've added my name so that it is possible to see who looked after me today and pass on my gratitude. If I ever need another visit to an Endoscopy team, Queens you will be my first choice lol, but hopefully I won't be seeing you too soon 😉 . Thanks again Mr Mander

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Responses

Response from University Hospitals of Derby and Burton NHS Foundation Trust last month
University Hospitals of Derby and Burton NHS Foundation Trust

Submitted on 19/03/2024 at 18:23
Published on nhs.uk at 18:23

Good Evening - 40629,

It was very kind of you to take the time to write to the hospital; we are very pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the staff in the endoscopy department which you visited recently.

We will forward your kind comments to the manager for Endoscopy requesting they share it with all staff.

Thank you again for taking the time to write to the hospital, it is appreciated.

Patient Advice and Liaison Service (PALS)

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