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The team are a credit to their profession

Posted By Fitbird

"The team are a credit to their profession"

About: Queen Margaret Hospital / Cataract Unit

(as the patient),

My cataract surgery was an absolute positive experience from start to finish. The Unit was immaculately clean, bright and airy.  Reception was well organised, run like clockwork environment.

The Cataract Unit team go well beyond the call of duty. Welcoming, courteous, professional, and so caring and kind.

The Medical Team take time to put you at ease, explain the procedure, make patient feel special and at ease.

The theatre was scrupulous clean and state of the art.

The team are a credit to their profession.


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Responses

Response from Stacey Arnott, Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital, NHS Fife last month
Stacey Arnott
Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,
NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 11/03/2024 at 09:45
Published on Care Opinion at 09:45

Dear Fitbird,

Thank you for sharing your positive experience in the cataract unit. It is reassuring to hear through fresh eyes that the cataract unit and theatres a bright, clean and state of the art.

The team from reception, to the nurses and medical staff strive to achieve the highest standard of care and this feedback echoes what we aim for so thank you for sharing this with them.

We wish you well in your recovery, please don't hesitate to get in touch if you have any questions

Kind regards

Stacey Arnott

SCN Ophthalmology

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