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Very efficient & lovely staff

Posted By Sassy89

"Very efficient & lovely staff"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

Couldnt get an appointment with my gp surgery. Got through to the clinic, gave me the pill to tide me over till they could do the implant, removal and replacement.

Very efficient, lovely staff.

Carla was lovely, you can tell shes used to doing implants.

She has a very calming nature, talks you through everything she does.

Even to the part where she explained i was bleeding quite a bit, so she waited for the bleeding to slow down. Before putting the replacement implant in.

Very professional, and a lovely woman to have a natter with.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last month
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

Submitted on 08/03/2024 at 11:06
Published on Care Opinion at 11:06

picture of Andrew Garratt

Hi Sassy89,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I have shared your story with Clara and she will be happy that you found her calming and professional during your Implant replacement. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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