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Caring, empathetic and lovely professionals

Posted By FCGPerth

"Caring, empathetic and lovely professionals"

About: Older People's Mental Health / South Perthshire Older People's Community Mental Health Team

(as a relative),

How lucky we are to have such caring, empathetic and lovely professionals here in Perth and Kinross.  Today, they spent two hours with mum and I in her home to ascertain a diagnosis of dementia.  They were so patient in trying to understand her challenges, and worked gently towards the memory test.  It was an emotional time but we couldn't have wished for a better service.  

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Responses

Response from Gayle Thomson, Senior Charge Nurse/Team Lead, South Perthshire OPCMHT, Perth & Kinross Health & Social Care Partnership last month
Gayle Thomson
Senior Charge Nurse/Team Lead, South Perthshire OPCMHT,
Perth & Kinross Health & Social Care Partnership

I am the Team Lead for the South Perthshire Older People's Community Mental Health Team

Submitted on 06/03/2024 at 23:37
Published on Care Opinion on 07/03/2024 at 08:36

picture of Gayle Thomson

Dear FCGPerth

Thank you for taking the time to provide such positive feedback regarding the care that you and your Mum have received. It is very much appreciated that you have taken the time to tell us about your experience as I understand what a difficult time this may be for you both. I am glad that staff took their time to support you and your Mum during their visit and I will pass on your feedback to them. Receiving this feedback really helps staff to feel valued and to know that they are making a difference to the people they support is greatly appreciated.

Thank you!

Gayle Thomson

SCN/Team Lead

South Perthshire OPCMHT

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