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"Gastroenterology"

About: Lincoln County Hospital / Gastroenterology

(as the patient),

Rude member of staff that spoke to me like a child and took it upon himself too tell me my medication is the problem when in actual fact it isn't as I had a month long period without meds and I was in pain and bed bound. Being treated respectfully and with care should always be the case and in this situation I don't feel I was. 

It was the worst experience alongside the lady who did my ultrasound at Grantham hospital I don't feel comfortable going towards the NHS anymore . She was rude towards me and made me feel uncomfortable during the whole procedure

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Responses

Response from Patient Experience Administrator, United Lincolnshire Hospitals NHS Trust last month
Submitted on 06/03/2024 at 09:59
Published on Care Opinion at 09:59


Dear Charlotte482

Thank you for providing feedback following your experience at Grantham ultrasound and we apologise for your treatment. In order to investigate this, please contact PALS (Patient Advisory Liaison Service)

Email: pals@ULH.nhs.uk

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