"No luck with getting to see someone"

Have skin issue on the eye lid, i am concerned that my skin may be infected. I have tried to contact gp for an appointment, i was told that there was not any appointment available on that day.

I was advised to see a pharmacist, which i did. I went to see someone, i described my symptoms, the lady was kind and nice enough, she took my concern seriously. She gave me the cream that seems suitable for my symptoms. I have been using the cream as advised but my skin had got worst over time, the cream does not seem to be much help. My eye lid remains itching and burning at times, some small redness appear on my eye lid.

I tried to call the surgery for the third time, still have no luck with getting to see someone. I feel very let down by the system. I don't feel that there is any doctors or nurse are available at any time I have wanted to see someone.

I do not feel that there is much hope. I deeply feel that the system is not working.