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My experience there was simply the best there could be

Posted By lana@ralph

"My experience there was simply the best there could be"

About: New Stobhill Hospital / Day Hospital New Stobhill Hospital / Pre-Operative Assessment clinic New Stobhill Hospital / Theatres, Recovery and Anaesthetics

(as a service user),

I attended day surgery at Stobhill hospital for a breast operation to remove a lump (papilloma ) for testing.

I just wanted to say my experience there was simply the best there could be, every member of staff who dealt with myself was simply outstanding. Everything that was going to happen was explained very well and with great care. 

I will be attending again next week for a follow up operation as cancerous cells had been found and I have no fears whatsoever about returning to be cared for by the fabulous staff, 10/10 from me.

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Responses

Response from Aimee MacPhail, Waiting list coordinator, Urology Glasgow Royal Infirmary, NHS Greater Glasgow and Clyde 2 months ago
Aimee MacPhail
Waiting list coordinator, Urology Glasgow Royal Infirmary,
NHS Greater Glasgow and Clyde

Submitted on 07/03/2024 at 15:25
Published on Care Opinion at 15:25

Dear Lana@ralph

Firstly thank you for taking the time to share your story on Care Opinion, your feedback is invaluable to our staff. I am delighted to hear that the care you received was the best there could be, with the staff taking their time to explain your journey for you whilst at Day Surgery as I am sure it was a slightly anxious time for you. I am sorry to hear that the results have come back with cancerous cells but I have to stay from a personal experience you have the most amazing team behind you, who will care and support you through your journey.

Best wishes,

Aimee

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