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Made me feel much at home

Posted By MikeR

"Made me feel much at home"

About: York Hospital / Older people's healthcare

(as a service user),

I’d just like to put on record my appreciation of the care I received over 4 days recently. It was a most positive experience, mainly achieved through the professionalism of the amazing staff. They all did their utmost to sort out my physical needs and also made me feel much at home. It was a pleasant stay in the ward…my thanks to everyone.

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Responses

Response from York and Scarborough NHS Trust last month
York and Scarborough NHS Trust

Submitted on 27/03/2024 at 16:14
Published on Care Opinion at 16:14

Thank you for your comment. I am delighted to hear about the excellent care you received from York Hospital. Our staff work hard to ensure their patients receive the highest standard of care, and we appreciate your positive remarks about the treatment you received from the clinical and nursing teams involved in your care. Thank you for taking the time to write to us to express your gratitude. We value and appreciate feedback from our patients. If you wish to share details that will enable us to identify the staff, then please don't hesitate to contact Patient Experience at York and Scarborough Teaching Hospitals NHS Trust at either 01904 726262 or yhs-tr.PatientExperienceTeam@nhs.net. Again, thank you for sharing your experience.

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