I arrived at A&E. on sun 25th Feb early afternoon..
I thought the whole idea of Minor Injuries, was so that you didn't have to go through A&E? it was very busy, with folk with all kind of things. I had a suspected broken thumb. Felt a bit daft in A&E.
I had gone through the whole NHS 111 thing. I had explained what happened, several times. Spoke to 3 folk. It seemed a lot of 'waste' of resources. It would be better to have the question 'Do you suspect that you have broken something?' … then straight to MI?
In the telephone choices, I had to pick, 'do you feel unwell?'...which is totally different? Minor Injuries, was supposed to be where you go, with cuts or suspected broken bones?
After 3hr30mins wait, I finally got round to a Minor Injuries, seen by nurse, x rayed, back to nurse in 10mins. Luckily, it wasnt broken. But i could have gone straight through there? I thought the whole idea, was that they were separate and you weren't wasting A&E resources? All seemed rather topsy turvy to me.
The care itself, was excellent. And I have an appt to check for ligament damage on Mon, so again excellent care. Just feel you let a great idea with MI down. But thanks for great care.
"I could have gone straight through there"
About: Royal Alexandra Hospital / Accident & Emergency Royal Alexandra Hospital Accident & Emergency PA2 9PN
Posted by runningtj39 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Gerry McLaughlin